How we handle your information.
This policy explains what information we collect through our website and how we use it for research service communication and support.
1. Information we collect
When you submit a request, we may collect your name, email, phone number, country, service type, research area, project title, request details, remarks, and communication information.
2. How we use information
We use your information to review your request, communicate with you, assess the scope of support, provide service guidance, and maintain internal service records.
3. Research materials
Documents, titles, abstracts, drafts, comments, and research descriptions shared with us are used only for the requested service assessment or support process.
4. Information sharing
We do not sell personal information. If referral support is requested, relevant information may be shared with suitable advisers, editors, reviewers, or consultants only when needed for the requested service.
5. Data security
We use reasonable administrative and technical measures to protect submitted information. No online system is completely risk-free, so clients should avoid submitting unnecessary sensitive data.
6. Contact
For privacy-related questions, contact us at mail@researchcenter.uk.